SHIPPING

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, size of carton, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.  Shipping is based on Mainland UK Only and any deliveries to Scottish Highlands, Channel Islands, Isle of Man, Ireland and other contries will be subject to a surcharge.  Due to website restrictions this will be billed once the order is processed, at this time you will be given the option to cancel the order and receive a full refund.

TURNAROUND

Orders are shipped within 48 hours of order confirmation and artwork approval.  Monday - Friday 9am - 4pm.  This may be delayed if items are out of stock (In this case you will be notified of the delay) or if labels are to be applied. 

Carriers

We use the following carriers to deliver our orders:
Interlink www.interlinkexpress.com

Order Tracking

If a tracking number is provided by the shipping carrier, we will provide tracking information if requested. Please note that some orders using 1st Class Royal Mail will not have tracking numbers. 

Back Orders 

If an item goes on back order we will not dispatch until all items are in stock unless this is requested .  Dispatching a part order may incur additional delivery charges.



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ECL Plastics Ltd T/A Direct-Fundraising.co.uk
Unit 3 Egremont Close,
Whitefield,
Manchester,
M45 8FH

Copyright © Direct Fundraising 2017
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